Communication is one of the top issues in relationships – at work, in the family, between friends, and, most of all, in intimate relationships. This course introduces a structure process for learning how to listen like the masters – to listen in such a way that problems dissolve, people feel respected and understood, and relationships are strengthened.
It’s not just what you do during a conversation; what you do beforehand is equally important. The right preparation and the right context, or attitude, are also vital.
You will learn:
- how to create a safe space in which people feel free to express whatever is on their mind
- how to dismantle complicated conflicts – even if they have persisted for years
- how to understand people more deeply than they understand themselves
- a simple, step-by-step process to practice the skills until they become second nature
We still use your process, even years later, whenever we have a difficult conversation. I don’t think we could have solved some of these things without it.